Frequently Asked Questions

Yes, we can keep your luggage before check-in and after check-out.Please enjoy a walk easily with your hands.

We will keep your luggage until check-in, except for valuables, food and dangerous goods.Please be sure to write the date of stay and the na…Continue reading

Yamato Takkyubin is available.The front desk can handle this matter.

Various credit cards such as Visa / JCB can be used.

Cancellation from 3 days before stay to the day before stay 20% of the price
50% of the cancellation fee until 15:00 on the day of accommoda…Continue reading

Lending is available at the front desk.However, please understand that it may not be available depending on the model.