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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in is usually from 3 PM and check-out is 10 AM.
【Hotel / Guest rooms】
Can I extend check-out time?
Depending on the reservation status on the day, it may not be possible to extend the check-out.
Until 12:00, 20% of room charge will be adde…Continue reading
【Hotel / Guest rooms】
Can I have a faster check-in time?
Early check-in may not be possible depending on the reservation status on the day.
For use between 13:00 and 15:00, 20% of the room charge w…Continue reading
【Hotel / Guest rooms】
When can I check in?
The last check-in time is until 24:00 to make your stay safe.
Outgoing after that will be refused until 5:30 in the morning.
However, if you…Continue reading
【Hotel / Guest rooms】
Can I check out early in the morning?
It usually starts at 5:30 in the morning, but please contact us if it is earlier.
However, please understand that breakfast is usually serve…Continue reading
【Hotel / Guest rooms】
Please tell me the amenities goods in the room
Yukata, bathrobes, bath towels, face towels, shampoo, rinse, soap, body soap, body towels, hairbrushes, toothbrushes, and razors are provide…Continue reading
【Hotel / Guest rooms】
Please tell me the equipment in the room
Air conditioning (temperature can be adjusted in each room), air purifier (all rooms are equipped), humidifier, refrigerator, safe, TV, cabl…Continue reading
【Hotel / Guest rooms】
Do you have a Japanese-style room?
I am very sorry.All are Western-style rooms.
【Hotel / Guest rooms】
Do you have non-smoking rooms?
We do not have non-smoking rooms.You can use it for deodorant.
【Hotel / Guest rooms】
Are you barrier-free?
Wheelchairs can be moved within the facility, but there are no rooms that are completely barrier-free, so assistance is required in the room…Continue reading